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Simply put, “collaboration” technology is designed to help a group of individuals to achieve common objectives. This would include a wide array of solutions such as voice mail, text messaging, email, video conferencing, faxes, Internet forums, and calendaring.

As collaboration solutions continue to evolve, businesses will look to integrate faster and more efficient hardware and software tools that will enable their employees to accomplish group objectives without compromising the integrity of their IT systems. At QCM, our goal is to meet this need by providing security-rich solutions that enable people to work more efficiently.

With strategic partners such as 3Com (VoIP), Cisco (WebEx Meetings), IBM, Microsoft, and others, QCM is well-positioned to help you identify the right collaborative tools to integrate with your existing IT network and thereby help your employees to develop unified solutions.

Collaboration Software

According to Forrester’s recent (Q2 2006) research on Collaboration Platforms, ” IBM And Microsoft Lead … while Oracle is an especially good fit for Oracle shops that have a Java orientation and want a unified collaboration platform. “Meanwhile Gartner reports, “Microsoft and IBM are so dominant in the integrated collaboration market that IT planners must understand each vendor’s strategy and means of implementing it.“ QCM believes collaboration is critical to a company’s ability to sustain completive advantage and supports all of the dominate vendors:

IBM is the most experienced player, with its Lotus Notes brand having defined the integrated collaborative environment 20 years ago. Additionally, IBM Lotus SameTime instant messaging has the largest number of corporate users.

Lotus Everyplace extends presence awareness and instant messaging to a variety of wireless devices and Lotus QuickPlace provides a self-service, Web-based solution for creating team work spaces where people can collaborate on documents while coordinating plans, tasks and resources.

Microsoft with addition of Live Communication Server to Microsoft’s dominant mail server Exchange Server and strong integration with its ubiquitous Office suite Microsoft centric customers can leverage their investments to achieve new levels of productivity with advanced collaboration.

Microsoft indicated its seriousness about the space when in June of this year, Lotus Creator Ray Ozzie assumed the title of Microsoft chief software architect.

Collaboration Terminology

IM instant messaging is a form of real-time communication between two or more people based on typed text

Presence Awareness conveys availability and willingness of a user (called a presentity) to communicate). Presence information has wide application in voice over IP and instant messaging indication when individual are on line and available.

Contextual Collaboration major new model that weaves collaboration features into the fabric of your ERP, CRM, SCM or multi-tier applications ways to deliver collaboration benefits in context specific work.

Application Sharing is an element of remote access, falling under the collaborative software umbrella, that enables two or more users to access a shared application or document from their respective computers simultaneously in real-time.

VOIP Voice over Internet Protocol, is the routing of voice conversations over the Internet or through any other IP-based network.

Instant Polling – refers to feature in IM and web-conferencing that allows all participates in as group conference to be asked a question with the results that are tallied in real-time.

BLOG is a type of website where entries are made (such as in a journal or diary), displayed in a reverse chronological order. Blogs often provide commentary or news on a particular subject, such as food, politics, or local news; some function as more personal online diaries. A typical blog combines text, images, and links to other blogs, web pages, and other media related to its topic.

UM Unified Messaging is the integration of different streams of messages (e-mail, Fax, voice, video, etc.) into a single in-box, accessible from a variety of different devices.

Collaboration