Steven is currently responsible for developing and growing the IT Services branch of QCM. Over the course of more than three decades, he has been responsible for technical pre-sales; solution design and development and delivery focusing on technologies such as Virtualization, Storage, Server Consolidation, Virtual Desktop and Application virtualization. He also manages Consulting Services revolving around the design, use, implementation and management of Microsoft, VMware, Citrix, IBM, HPE, Dell, Sophos and Security Solution; creation of SOWs and SLAs; Project Management; Service Delivery; Customer Satisfaction; and company service growth. Steven utilizes his extensive experience and industry knowledge, IT contacts, retained skills in network design, administration, security, application development, operational and troubleshooting skills to deliver these services to QCM Clients. Steven has earned himself a top-notch reputation with customers, who recognize his broad-spectrum skill level and efficiency across many levels.