A native of Arizona, Zona holds a strong background of over 25 years in marketing and event management. She has a demonstrated history of creating traditional and modern marketing campaigns to multiple industries and business cultures. Using a variety of platforms, Zona applies her logical, tactical, and creative vision to obtain solid results. Her extensive training in customer service and quality consulting has enabled her the ability to create a total customer experience that builds brand loyalty and referral business, beginning with an effective marketing strategy. Zona’s proficiencies include writing effective and creative content, complete event planning-to-execution, business development and branding, and desktop publishing; all performed with a concentration on providing, leading, and measuring superior customer satisfaction.